LOUISVILLE and LEHI, Utah — AI-powered healthcare payment software provider Waystar Holding Corp. has achieved 2025 Best in KLAS top rankings in Claims Management & Clearinghouse and in Patient Access, after the feedback of thousands of providers over the last year.
Waystar cites its Best in KLAS recognition for a dozen years as validation of the value and gains its AI-powered software platform gives providers. The company said continuous innovation and focus on client satisfaction empowers providers to tackle the industry’s most pressing challenges.
Providers cite the need for improved client service as the primary driver for switching revenue cycle management vendors, according to a recent third-party survey. The latest Best in KLAS results highlight Waystar’s commitment to client support excellence, with number-one rankings in claims management & clearinghouse and patient access solutions.
Powered by Waystar AltitudeAI, the platform continuously adapts to changing payer policies and claim trends, delivering predictive insights that improve financial performance, enabling providers to elevate productivity and precision in healthcare payments.
According to Waystar, its platform improves revenue cycle workflows by integrating front-end patient access with back-end claims management to enhances denial prevention through eligibility verification and coverage detection, accelerating reimbursements.
In 2024, Waystar’s claims and clearinghouse solutions played a crucial role in stabilizing the healthcare industry after a cyber incident disrupted claims processing nationwide. In response, Waystar launched the Accelerated Implementation Program, quickly onboarding over 30,000 providers to its clearinghouse, restoring cash flow and ensuring continuity of care. Many of these providers have committed long-term to Waystar, expanding their adoption of additional solutions on the platform and becoming more active in their client community.
Headquartered in Louisville with offices in Atlanta, Duluth, Minnesota and Lehi, Utah, Waystar serves 30,000 clients, representing over 1 million distinct providers, including 16 of 20 institutions on the U.S. News Best Hospitals Honor Roll. Waystar’s enterprise-grade platform annually processes over 5 billion healthcare payment transactions, including over $1.2 trillion in annual gross claims and spanning approximately 50% of U.S. patients.
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